Advokit Terms of Service

Advokit Terms of Service

Effective Date: May 8, 2026  |  Last Updated: May 8, 2026

These Terms of Service (the “Terms”) form a binding legal agreement between you and Advokit, LLC, a Delaware limited liability company (“Advokit”, “we”, “us”, or “our”), and govern your access to and use of the Advokit mobile application, our website at myadvokit.ai, and any related products, features, content, and services we make available (collectively, the “Service”). Please read these Terms carefully.

By creating an account, downloading, installing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Service.

IMPORTANT — please review carefully: Section 18 (Disclaimer of Warranties), Section 19 (Limitation of Liability), and Section 21 (Dispute Resolution; Binding Arbitration; Class-Action Waiver) limit your legal rights and require most disputes to be resolved through individual arbitration rather than in court. You may opt out of arbitration as described in Section 21.

1. Eligibility

The Service is offered to users in the United States who are 18 years of age or older. By using the Service you represent that you are at least 18 and that you have the legal authority to enter into these Terms. A parent or legal guardian who is 18 or older may use the Service to help manage healthcare appointments for a minor in their care, and is responsible for the use of the Service in connection with that minor.

You may not use the Service if you have previously been suspended or removed from it by Advokit, or if you are barred from using the Service under applicable law.

2. Your Account

To use most features you must create an account. You may sign in using email and password, Sign in with Apple, or Sign in with Google. You agree to provide accurate information when registering, to keep that information current, and to keep your login credentials confidential. You are responsible for all activity that occurs under your account, including activity by anyone you allow to access it. Notify us promptly at neelam@myadvokit.ai if you suspect unauthorized use of your account.

You may delete your account at any time from within the App or by contacting neelam@myadvokit.ai. Account deletion is permanent. We may retain limited information after deletion as described in our Privacy Policy.

3. The Service

Advokit is a patient-empowerment tool designed to help you prepare for healthcare appointments, stay on track during discussions, capture and summarize what was said, and manage follow-up action items. The Service organizes your healthcare experience around three phases: Prepare, Visit, and Follow-up. Specific features may change over time as we improve the Service.

4. Medical Disclaimer — Not Medical Advice

This app is for informational and educational purposes only. It does not provide medical advice, professional diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this app.

All data managed by this app is user-provided and volunteered. Advokit does not independently verify medical data and is not responsible for any actions taken based on the information provided within the application.

The Service is not a medical device, is not designed for use in medical emergencies, and is not intended to diagnose, treat, cure, prevent, or mitigate any disease. If you believe you have a medical emergency, call 911 or your local emergency services immediately. Do not rely on the Service in any situation where reliance could result in injury, loss, or harm.

5. HIPAA Notice

Advokit is not a “covered entity” as defined by the Health Insurance Portability and Accountability Act (HIPAA). This app does not transmit or receive Protected Health Information (PHI) to or from healthcare providers or insurance plans. All data stored within the app is provided voluntarily by the user for their personal use. Users are responsible for the privacy of the information they input and share from this device.

Advokit uses standard industry security practices — including secure hosting and database controls provided by our infrastructure partner Supabase, encryption in transit (HTTPS/TLS), encryption at rest, and logical separation of user data — to protect your information. We intend to pursue HIPAA-aligned controls and related security attestations as Advokit matures. Advokit is not currently HIPAA-compliant and does not act as a “business associate” of any covered entity. Please do not rely on the Service to satisfy HIPAA obligations that may apply to your healthcare provider, employer, or other covered entity.

6. Audio Recording and Legal Consent

The Service includes a feature that lets you record your healthcare appointments for personal review and summarization. Recording laws vary by state. Some states are “all-party consent” states, meaning it is illegal to record a conversation unless every participant (including your provider or other healthcare staff) has given express permission.

As of 2026, the following states are generally treated as all-party consent states:

  • California

  • Delaware

  • Florida

  • Illinois

  • Maryland

  • Massachusetts

  • Montana

  • Nevada

  • New Hampshire

  • Pennsylvania

  • Washington

It is your sole responsibility to understand and abide by the recording laws in your state. If you are in an all-party consent state, you must obtain your healthcare provider's consent before starting a recording. Even in one-party consent states, we strongly encourage you to seek your provider's consent — transparency helps build a stronger, more collaborative relationship with your healthcare team. You assume all risk and liability for your decision to record any conversation using the Service.

7. Notice of Artificial Intelligence Usage

Advokit uses artificial intelligence (AI) systems to power core features. By using the Service, you acknowledge and consent to the following:

  • Preparation and synthesis. AI is used to analyze and synthesize the information you provide during the Prepare phase to identify themes and health priorities.

  • Guide generation. Personalized health guides are generated using AI models. These guides are intended to facilitate better conversations with your providers and do not constitute medical diagnoses or clinical advice.

  • Transcription and audio processing. When you record an appointment, AI transcribes the audio into text. Recordings are processed securely; however, automated transcription may contain errors.

  • No model training on your health data. Your voice data and health information are used solely to generate your personal guides and transcriptions. Advokit does not use your personal health data to train public or general-purpose AI models, and our AI vendors are contractually restricted from doing so.

AI is a tool to support your healthcare journey, not a replacement for professional medical judgment. Always review AI-generated transcripts and guides for accuracy before making health decisions.

8. License to Use the Service

Subject to your compliance with these Terms, Advokit grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on a device you own or control, and to access and use the Service, in each case for your personal, non-commercial use. We reserve all rights not expressly granted to you.

9. Your Content

“User Content” means everything you submit, upload, record, transcribe, or otherwise make available through the Service, including notes, audio recordings, transcripts, prep questions, and visit information. As between you and Advokit, you retain ownership of your User Content. You grant Advokit a worldwide, royalty-free, non-exclusive, fully sublicensable license to host, store, transmit, process, display, and create derivative works of your User Content solely as needed to operate, secure, and improve the Service for you and to perform under these Terms. This license terminates with respect to your User Content when you delete it or close your account, except for limited copies retained for backup, security, audit, or legal purposes as described in our Privacy Policy.

You are solely responsible for your User Content and for your decision to record any conversation. You represent and warrant that you have all rights and consents necessary to provide the User Content to the Service and that your User Content does not violate any law or third-party right.

10. Acceptable Use

You agree not to, and not to attempt to:

  • Use the Service in any unlawful, harmful, fraudulent, deceptive, or infringing manner;

  • Record any conversation in violation of applicable law or without obtaining required consents;

  • Upload or transmit any content that is unlawful, defamatory, obscene, harassing, or that contains another person's information without their consent;

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent expressly permitted by applicable law;

  • Probe, scan, or test the vulnerability of the Service, breach any security or authentication measures, or interfere with or disrupt the Service;

  • Use the Service to develop a competing product or to train any machine-learning model;

  • Resell, sublicense, lease, or commercially exploit the Service or any portion of it;

  • Use any automated means (including bots, scrapers, or crawlers) to access or collect data from the Service;

  • Misuse healthcare emergency or crisis features, or attempt to use the Service in lieu of emergency medical services.

We may, but are not obligated to, monitor or review use of the Service and may suspend or terminate access for violations of these Terms.

11. Subscriptions, In-App Purchases, and Billing

Some features of the Service may be offered as paid subscriptions or in-app purchases. All paid features are sold and processed exclusively through the Apple App Store and Google Play Store using their in-app purchase systems. Advokit does not directly process your payment information.

Pricing, billing periods, automatic renewal terms, and cancellation procedures are presented at the time of purchase and are governed by the terms of the applicable app store. Subscriptions automatically renew at the end of each billing period unless you cancel through your app store account at least 24 hours before renewal.

Refunds. All refund requests for subscriptions and in-app purchases are handled by Apple or Google according to their published policies. Advokit does not directly issue refunds for purchases made through the app stores. To request a refund, contact Apple Support or Google Play Support.

12. Advokit Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other content (excluding User Content), is owned by Advokit or its licensors and is protected by U.S. and international intellectual property laws. The Advokit name, logo, and other brand elements are trademarks of Advokit, LLC. You may not use them without our prior written consent.

13. Feedback

If you provide ideas, suggestions, or other feedback about the Service (“Feedback”), you grant Advokit a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use the Feedback for any purpose without obligation or compensation to you. Feedback is provided voluntarily and is not confidential.

14. Third-Party Services

The Service may rely on or integrate with third-party services such as Apple, Google, Supabase, Resend, Anthropic, Vercel, and Google Cloud. Your use of those third-party services is governed by their own terms and privacy policies. Advokit is not responsible for the acts or omissions of third parties or for content, products, or services available through them.

15. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you consent to our collection, use, and sharing of information as described in the Privacy Policy.

16. Suspension and Termination

You may stop using the Service at any time and may delete your account from within the App or by contacting neelam@myadvokit.ai. We may suspend, restrict, or terminate your access to the Service at any time if we believe you have violated these Terms, if your use poses a security or legal risk, or if we discontinue all or part of the Service. Upon termination, your right to access and use the Service ends immediately. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnification, and dispute-resolution provisions) will continue to apply.

17. Beta and New Features

From time to time we may make beta, pre-release, or experimental features available. Such features are provided “as is,” may be unstable, and may be changed or discontinued without notice. Your use of beta features is at your own risk.

18. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL CONTENT AND AI-GENERATED OUTPUT, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADVOKIT, ITS AFFILIATES, AND ITS LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. ADVOKIT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, THAT AI-GENERATED CONTENT WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS. YOU USE THE SERVICE AT YOUR OWN RISK.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ADVOKIT, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVOKIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADVOKIT'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO ADVOKIT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limitations above may not apply to you. In those jurisdictions, our liability is limited to the smallest amount permitted by law.

20. Indemnification

You agree to defend, indemnify, and hold harmless Advokit and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service; (b) your User Content; (c) your decision to record any conversation; (d) your violation of these Terms; or (e) your violation of any law or third-party right. Advokit reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

21. Dispute Resolution; Binding Arbitration; Class-Action Waiver

Please read this section carefully. It requires you and Advokit to resolve most disputes through individual arbitration and limits the way you can seek relief. You may opt out as described below.

21.1 Informal Resolution

Before initiating arbitration, you agree to first contact Advokit at neelam@myadvokit.ai with a written description of the dispute and the relief you seek. We will try in good faith to resolve the dispute within sixty (60) days of receiving your notice.

21.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures (or, where you qualify, its Consumer Minimum Standards), or by another nationally recognized arbitration provider mutually agreed by the parties. The arbitration will be conducted by a single arbitrator. The seat of the arbitration will be Wilmington, Delaware. The arbitrator may conduct hearings remotely or by telephone or videoconference where permitted. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

21.3 Class-Action Waiver

YOU AND ADVOKIT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND ADVOKIT AGREE, AN ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

21.4 Exceptions

Notwithstanding the foregoing, either party may (a) bring an individual action in small-claims court for disputes within that court's jurisdiction; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or confidentiality; and (c) bring claims that, by law, may not be subject to a pre-dispute arbitration agreement.

21.5 30-Day Right to Opt Out

You may opt out of this arbitration agreement by sending a written notice to neelam@myadvokit.ai with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

22. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to Section 21, you and Advokit consent to the exclusive jurisdiction and venue of the state and federal courts located in Wilmington, Delaware for any matter not subject to arbitration.

23. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email to your registered address or by an in-app notice) before the changes take effect. The updated Terms will be effective on the date stated, and your continued use of the Service after that date means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

24. Apple App Store Additional Terms

If you obtained the App from the Apple App Store, the following additional terms apply: (a) these Terms are between you and Advokit only, not Apple, and Apple is not responsible for the App or its content; (b) the license to use the App is limited to use on Apple-branded products that you own or control and as permitted by the Usage Rules in the App Store Terms; (c) Apple has no obligation to provide maintenance or support for the App; (d) Apple is not responsible for product warranties, product or intellectual-property claims, or claims that the App fails to conform to applicable law; (e) Apple is a third-party beneficiary of these Terms and may enforce them against you; and (f) you represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and are not on any U.S. Government prohibited or restricted-parties list.

25. Google Play Additional Terms

If you obtained the App from Google Play, you acknowledge that your use is also governed by the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the App or its content.

26. Miscellaneous

These Terms (together with our Privacy Policy and any other terms expressly incorporated by reference) are the entire agreement between you and Advokit regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign them without restriction. These Terms do not create any agency, partnership, joint venture, or employment relationship.

27. Contact

Questions about these Terms? Contact us at:

Advokit, LLC

Email: neelam@myadvokit.ai

Website: https://www.myadvokit.ai

This document is provided for informational purposes only and does not constitute legal advice. Advokit recommends having these Terms reviewed by qualified legal counsel before publication.